To help you easily navigate and access content on Taskize, we have centralised the below key topics of client interests and the corresponding resources.
Taskize key topics
Taskize provides the ability for organisations to both automatically and manually retrieve Bubble archives and transcripts via the following 3 methods:
• Viewed on and downloaded manually from the Files page in the Administration view of the Taskize user interface
• Accessed by the Bubble Archive API
• Uploaded to an SFTP location
It is the responsibility of the organisation to setup their appropriate archiving solution while the archive files are maintained within the system for 13 months. After this period, they are deleted from Taskize, and can only be accessed through the organisation’s archiving solution.
Taskize is a secure and easy to use web-based platform designed for fast and efficient inter-company issue resolution. Its online collaboration workflows enable you to work directly with our client service teams and your counterparties, regardless of location or market. The result is improved response time, faster resolutions and more control over your activity.