1. Purchase order (PO)
Invoice processing flow
You send an invoice addressed to the related Euroclear entity:
supplierinvoicing@euroclear.com
Note: must be in line with the PO reference
You send a reminder to: accountingservicedesk@euroclear.com
Our ASD team will treat your reminder and investigate the reason for non-payment
Note: send a reminder only for overdue invoice(s) according to the terms and conditions agreed between you and Euroclear
(1) Reasons for invoice payment delays:
- Invoice not received by our Finance department
- Invoice not compliant
- Invoice not approved
- To send your e-invoices: supplierinvoicing@euroclear.com
- Any other questions: please use our email address accountingservicedesk@euroclear.com or dial +32 (0)2 326 7700 Monday to Friday 10:00-12:00 and 14:00-16:00 (Brussels time).